The Pros & Cons of Artificial Intelligence (AI) & Machine Learning

While the business and investment world are generally extremely excited about artificial intelligence, many observers are deeply concerned about AI’s potential to dilute personal privacy, while others see AI potentially destroying jobs or diminishing the value of workers. The advantages of AI are relatively easy to determine and analyze. However, determining the disadvantages is not an easy task.

Clearly, AI is a revolutionary, very disruptive technology. Its effects on the economy, as well as the workplace, will be profound. The potential for employment disruption by AI is creating controversy similar to the controversy surrounding the potential effect of robotics on jobs. (The robotics sector is becoming more and more closely linked to AI—each is a vital part of the global trend of “automation,” whether that automation is in the factory, online or in driverless vehicles.) A recent, in-depth study by analysts at McKinsey & Co. estimated that roughly 15% of the global workforce, or about 400 million workers, could be displaced by automation from 2016 to 2030. The consultancy found that 75% of the value of generative AI would likely be found in customer service, marketing and sales, software engineering and research and development.

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The Pros & Cons of Artificial Intelligence (AI) & Machine Learning, Business and Industry Trends Analysis

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