Retail Technologies Advance for Restaurant Orders, Business and Industry Trends Analysis

Retailers, especially grocery retailers, are investing heavily in new technology that will simplify transactions and increase customer service.  Many shoppers have become used to the abundance of product information and the ease of finding it online.  Brick and mortar retailers are having to find ways to offer similar information and convenience in stores.  A host of advances, such as touch-screen information monitors, hand-held scanners, RFID tagging and fingerprint identification, are now in place at many stores worldwide. Online Ordering:  By 2016, digital ordering (booking food orders online or using a smartphone or tablet app) reached 6.6% of all restaurant orders…

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