Major Corporations and Organizations Develop Internal Consultants and Seek Outside Clients

Leading corporations such as Pfizer, UPS and USAA have built internal management consulting staffs. The goals of such moves vary, but they include maintaining better control over the consulting process, improving internal communications, enhancing the understanding between staff and consultants and creating a consulting staff that has first-hand experience and knowledge of company culture and procedures. However, the top goal on the list must inevitably include cutting consulting costs, which can run thousands of dollars per day for highly experienced management consultants provided by major outside firms.

In some cases, internal consultants may hire external consultants on an as-needed basis. The internal consultant trend has grown to the point that a professional association has been created, the Association of Internal Management Consultants, Inc., aimc.org. The group has an annual spring conference and an impressive membership roster that includes people from blue-ribbon firms. On an organization chart, some firms may classify their internal consultants as part of “planning” or “strategy” departments.

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Major Corporations and Organizations Develop Internal Consultants and Seek Outside Clients, Business and Industry Trends Analysis

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