Introduction to the Outsourcing & Offshoring Industry, Business and Industry Trends Analysis

¹ Video Tip For our brief video introduction to the Outsourcing and Offshoring industry, see www.plunkettresearch.com/video/outsourcing.      Outsourcing was an approximately $616.9 billion global industry in 2019 (according to Plunkett Research estimates), with significant emphasis on three broad areas:  1) logistics, sourcing and distribution services; 2) information technology services, including the creation of software and the management of computer centers; and 3) business process outsourcing (BPO) areas such as call centers, financial transaction processing and human resources management.  Global outsourcing revenues for 2020 will be substantially below the 2019 level, due to the effects of the Coronavirus pandemic.  However,…

A Representative List of Organizations that Have Used our Research and Products: