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Introduction to the Outsourcing & Offshoring Industry, Business and Industry Trends Analysis

Outsourcing is one of the world’s largest business activities, with significant emphasis on three broad areas: 1) logistics, sourcing and distribution services; 2) information technology services, including the creation of software and the management of computer centers; and 3) business process outsourcing (BPO) areas such as call centers, financial transaction processing and human resources management.

Offshoring, as opposed to outsourcing, covers such a wide variety of nations, products and practices that it is difficult to put a number on the size of the market. A significant share of offshoring revenue is created by contract manufacturing of electronics, including laptop computers, tablet computers, cellular telephones and items such as iPods. Another major sector in offshoring is contract manufacturing of shoes, apparel and accessories.

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