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Apple Sets the Bar for Showcase Stores and Super-Merchandisers, Business and Industry Trends Analysis

A few unique retailers have created the category of “super-merchandisers.”  They invest huge amounts of money on the construction of unique and entertaining stores where they devote large portions of floor spaces to non-retail purposes, either for ambiance and style or for demonstrations and practice areas for their products.  These types of stores typically offer very deep merchandise selections while they cater to customers who are very passionate about a particular interest, hobby or shopping need.  The focus is on an immersive customer experience.  A good example is Bass Pro Shops, which are vast complexes filled with exciting displays of the latest hunting, camping, fishing and outdoor merchandise.
Such stores are staffed with the most qualified people available, people who are knowledgeable about the products and the use of them.  Apple may well run the ultimate showcase stores based on the long lines of customers waiting to get in at almost any hour of the day or night.


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