Outsourcing & Offshoring Business Trends Analysis

¹ Video Tip For our brief video introduction to the Outsourcing and Offshoring industry, see www.plunkettresearch.com/video/outsourcing.   Outsourcing will be an approximately $524.4 billion global industry in 2015, with significant emphasis on three broad areas: 1) logistics, sourcing and distribution services; 2) information technology services, including the creation of software and the management of computer centers; and 3) business process outsourcing (BPO) areas such as call centers, financial transaction processing and human resources management. Offshoring, as opposed to outsourcing, covers such a wide variety of nations, products and practices that it is difficult to put a number on the size of…


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