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Plunkett's E-Commerce & Internet Business Almanac


Table of Contents

A Short E-Commerce & Internet Industry Glossary i
Introduction   1
How To Use This Book 3
Chapter 1: Major Trends Affecting the E-Commerce and Internet Industry 7
1 Introduction to the E-Commerce & Internet Industry 7
2 Booking Travel Over the Internet Becomes Commonplace 9
3 Online Delivery and Illegally Shared Files Force the Music Industry to Adapt 10
4 The Film Industry Faces Online Challenges and Opportunities 11
5 Netflix Faces Stiff Competition 12
6 Car Purchasers Turn to the Internet in Droves 13
7 Health Information Research Remains a Leading Use of the Internet 14
8 eBay and Amazon Create New Ways of Retailing 16
9 Bricks, Clicks and Catalogs Create Synergies While Online Sales Boom 17
10 Games Go Online in a Big Way 18
11 Online Advertising Comes of Age 18
12 The ASP Model Evolves 19
13 Banks See Growth in Online Services 20
14 Insurance E-Commerce Grows 20
15 Wi-Fi and Wireless Technologies Take Off 21
16 Last Mile Challenges Tumble; Mass Broadband Markets Emerge 22
17 Fiber-to-the-Home Gains Traction 23
18 Services Available via Ultra-High-Speed Broadband are Imaginative, Futuristic 24
19 The U.S. Remains Far Behind in Broadband Deployment and Access Speeds 24
20 Security Needs Flourish/Mozilla Grows 25
21 U.S. E-Commerce Companies Expand Overseas 26
Chapter 2: E-Commerce and Internet Industry Statistics 27
  U.S. E-Commerce & Internet Overview 28
  Estimated Quarterly U.S. Retail Sales, Total and E-Commerce: 1999-2004 29
  U.S. Database and Directory Publishers Revenue & Inventories: 2001-2003 30
  U.S. Online Information Services Revenue: 2001-2003 31
  U.S. Software Publishing Industry Estimated Revenue & Inventories: 2001-
2003

32
  Number of High Speed Lines, U.S.: 2000-2004 33
  High Speed Lines by Technology, U.S.: December 1999 and June 2004 34
  Internet Access Speeds 35
  Number of Persons Using a Home Computer Connected to the Internet by Country, Dec. 2004
36
  Demographics of Internet Users, U.S., 2004 37
  Internet Users by Age Group, U.S., 2004 38
  Percent of Adults Online, U.S.: 1995-2004 39
  Television vs. Internet Usage by Age, Education and Employment Status,
2004

40
  Most Common Internet Activities, 2004 41
  Most Common Daily Internet Activities, 2004 43
  Use of the Internet for Everyday Activities, 2004 44
  Marketing Techniques Driving Online Holiday Shopping, 2004 45
  Weblog Demographics, 2004 46
  Growth of the Blogosphere: March 2003 – November 2004 47
  Use of Online Rating Systems, 2004 48
  EBay Statistics: 1st Quarter 2001-2004 49
Chapter 3: Important E-Commerce and Internet Industry Contacts
Addresses, Telephone Numbers and World Wide Web Sites

51
Chapter 4: THE E-COMMERCE & INTERNET 450:  
Who They Are and How They Were Chosen 67
Industry List, With Codes 68
Index of Rankings Within Industry Groups 71
Alphabetical Index   83
Geographical Indexes  
Index of Headquarters Location, by U.S. State 87
Index of Non-U.S. Headquarters Location by Country 91
Index by Regions of the U.S. Where the E-Commerce 450 Have Locations 92
Index by Firms with International Operations Outside the U.S. 104
Individual Profiles on each of THE E-COMMERCE & INTERNET 450 109
 
Additional Indexes  
Index of Hot Spots for Advancement for Women/Minorities
Index by Subsidiaries, Brand Names and Selected Affiliations
554
555

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