|
Outsourcing & Offshoring Industry Overview
|
|
|
Number
|
Unit
|
Date
|
Source
|
|
Global Outsourcing Revenues, 20111
|
500
|
Bil. US$
|
2011
|
PRE
|
|
Global Outsourcing Revenues, 2010
|
425
|
Bil. US$
|
2010
|
XMG
|
|
Global Outsourcing Contracts:
|
|
Annualized Revenue Based on Active Industrywide Contracts with TCV > $25 Mil.
|
93.1
|
Bil. US$
|
2010
|
TPI
|
|
Americas
|
40.4
|
Bil. US$
|
2010
|
TPI
|
|
Europe, Middle East & Africa (EMEA)
|
42.2
|
Bil. US$
|
2010
|
TPI
|
|
Asia-Pacific
|
10.5
|
Bil. US$
|
2010
|
TPI
|
|
Industrywide Contracts with TCV > $25 Mil.
|
|
Manufacturing
|
17.1
|
Bil. US$
|
2010
|
TPI
|
|
Financial Services
|
25.2
|
Bil. US$
|
2010
|
TPI
|
|
Energy
|
8.5
|
Bil. US$
|
2010
|
TPI
|
|
Healthcare & Pharmaceuticals
|
5.1
|
Bil. US$
|
2010
|
TPI
|
|
Telecommunications & Media
|
6.0
|
Bil. US$
|
2010
|
TPI
|
|
Business Services
|
5.2
|
Bil. US$
|
2010
|
TPI
|
|
Travel, Transportation & Hospitality
|
7.5
|
Bil. US$
|
2010
|
TPI
|
|
Retail
|
4.8
|
Bil. US$
|
2010
|
TPI
|
|
Trade in Private Services, U.S.
|
483.9
|
Bil. US$
|
2009
|
Census
|
|
Education
|
19.9
|
Bil. US$
|
2009
|
Census
|
|
Financial Services
|
55.4
|
Bil. US$
|
2009
|
Census
|
|
Insurance Services
|
14.7
|
Bil. US$
|
2009
|
Census
|
|
Telecommunications
|
9.3
|
Bil. US$
|
2009
|
Census
|
|
Business, Professional & Technical Services
|
116.6
|
Bil. US$
|
2009
|
Census
|
|
Contract Electronics Manufacturing, Global
|
376.7
|
Bil. US$
|
2011
|
IHS iSupply
|
|
India IT-BPO Revenues, 2011*
|
88
|
Bil. US$
|
2011
|
NASSCOM
|
|
India IT-BPO Revenues, 2015*
|
130
|
Bil. US$
|
2015
|
NASSCOM
|
|
Indian IT Services Exports*
|
33.5
|
Bil. US$
|
2011
|
NASSCOM
|
|
Indian IT-Enabled Services & BPO Exports*
|
14.1
|
Bil. US$
|
2011
|
NASSCOM
|
|
Indian Engineering, R&D & Software Products Exports*
|
9.0
|
Bil. US$
|
2011
|
NASSCOM
|
|
* Estimated.
|
BPO = Business Process Outsourcing
|
|
1 Estimated for BPO, KPO, Human Resources and IT
|
KPO = Knowledge Process Outsourcing
|
|
PRE = Plunkett Research Estimate
|
IT = Information Technology
|
|
TPI = Technology Partners International
|
TCV = Total Contract Value
|
|
NASSCOM = National Association of Software and Service Companies
|
XMG = XMG Global
|
|
|
|
Source: Plunkett Research,® Ltd. Copyright © 2011
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Plunkett's Outsourcing & Offshoring Industry Almanac 2012
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www.plunkettresearch.com
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