21st Century Insurance Group is the seventh-largest auto and liability insurance group in California. It markets private passenger automobile liability, physical damage and personal excess liability insurance, both directly and through subsidiary 21st Century Casualty Company. The company sells its auto policies exclusively to preferred risk applicants in California, Arizona, Nevada, Oregon, Washington, Illinois, Indiana and Ohio. The company insures more than 1.5 million automobiles and has an annual renewal rate for existing policyholders of over 90%. 21st Century Insurance is ranked as one of the top four vehicle insurance companies in the nation by J.D. Power and Associates and also holds an A+ (superior) rating from A.M. Best. The firm’s web site, www.i21.com, provides full-service customer support, allowing potential policyholders to receive real-time free insurance quotes, communicate directly with a 21st Century representative through an interactive chat function, review an extensive frequently asked questions section and purchase a car insurance policy online. 21st Century customers can pay bills by electronic check, add or delete drivers or vehicles, review or change their coverage, report a claim, track account payments and instantly renew vehicle registration with the state Department of Motor Vehicles online.

The firm's employees work four-and-a-half-day work weeks and only five hours on Fridays. 21st Century's benefits package includes flexible spending accounts, an employee assistance program and a wellness program.