General
Can I view sample pages of your almanacs?
How often are Plunkett's Almanacs updated?
How do I use your eBook Versions?
What information do the CD-ROMs contain?
How do I get the Key Code for the CD-ROM?
Can I use the CD ROM without the Key Code?
Can I get help using Adobe Acrobat Reader?
How can I subscribe to your free newsletter?
What is your Privacy Policy?

Ordering & Payment
How do I shop online?
What payment methods do you accept?
Can I place my order over the phone or fax?
Do you offer discounts for large orders or academic and library discounts?
Do you require prepayment?

Shipping & Returns
What are your shipping rates?
What is your Return Policy?

General
Can I view sample pages of your almanacs?
Visit our Publications page and click on the name of the almanac you're interested in. That will take you to the specific almanac's home page. Here you will find the Table of Contents, Introduction, How to Use this Book, the Index of Companies and a sample Company Profile. Or you can call us at 713.932.0000 and we'll send you the sample pages by Fax.

How often are Plunkett's Almanacs updated?
Our titles are typically published annually.

How do I use your eBook versions?
Our eBooks are available to you as downloadable files. You may store them permanently on your hard drive. The download is very quick and easy. For complete information, click here: http://www.plunkettresearch.com/ebook_info.htm

What information do the CD-ROMs contain?
They contain the complete core databases and company profiles from each respective book. Use them to share corporate profiles and data within your office, export names and addresses for mailing lists and do complete searches and queries. You can even search each database by key words or phrases. For specific examples and detailed information on using our CDs click here: cd_information.htm

How do I get the Key Code for the CD-ROM?
Give us a call to register your CD and to obtain the key code. Please keep in mind, however, that registering your CD and getting the key code forfeits all return privileges and any "trial" periods.

Can I use the CD ROM without the Key Code?
Yes, there is a 30 day trial period where you can view all the information but cannot export from the CD. After 30 days has expired you will not be allowed to access any information on the CD.

Can I get help using Adobe Acrobat Reader?
Yes, please visit our Adobe Acrobat Help Page.

How can I subscribe to your free newsletter?
Plunkett's Business Outlook Newsletter will keep you up to speed on the latest developments in industry, leading businesses and technology, and provide you with updated information about our Almanacs and CD-ROMs. Sign up at http://www.plunkettresearch.com/newsletter.htm

What is your Privacy Policy?
View our Privacy Policy at http://www.plunkettresearch.com/privacy.htm.

Ordering
How do I shop online?
Shopping online is easy. Once you have found an item that interests you, simply click the "Add to Basket" or "Buy One Now" button. This button can be found on any item's home page. When you have finished adding items to your basket, click the "checkout" link (in the top right corner of every page of our site).

What payment methods do you accept?
We accept MasterCard, Visa, American Express, Discover, Diners Club International and JCB.

Can I place my order over the phone or fax in my order?
Yes, give us a call at 713.932.0000 or go to our Fax Order Form at http://www.plunkettresearch.com/faxorder.htm.

Do you require prepayment?
Yes, we generally require prepayment. However, we will provide credit to goverment agencies, universities and libraries.

Do you offer discounts with mass orders or academic and library discounts?
No. Instead of offering discounts we are careful to price our products in a manner so that they offer outstanding values at moderate prices.

Shipping & Returns
What are your shipping rates?

*Note: Overnight is only available when we recieve your order prior to 3 PM Central Time Monday through Friday. No Saturday delivery.

What is your Return Policy?
Satisfaction is 100% Guaranteed - click here to see our guarantee: guarantee.htm . NOTE: Registering your CD and getting the key code forfeits all return privileges. We do not accept returns from dealers or distributors.

If we have been unable to answer your question, please feel free to email or call 713.932.0000.

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