21st Century Insurance Group is a direct-to-consumer provider of personal auto insurance. The company insures over 1.5 million vehicles in 17 states, having expanded into eight new states in 2006. It markets private passenger automobile liability, physical damage and personal excess liability insurance, both directly and through subsidiaries 21st Century Casualty Company; 21st Century Insurance Company; and 21st Century Insurance Company of the Southwest. 21st Century Insurance is ranked as one of the top four vehicle insurance companies in the nation by J.D. Power and Associates. The firm’s web site, www.i21.com, provides full-service customer support, allowing potential policyholders to receive real-time free insurance quotes, communicate directly with a 21st Century representative in both English and Spanish through an interactive chat function, review an extensive frequently asked questions section and purchase a car insurance policy online. 21st Century customers can pay bills by electronic check, add or delete drivers or vehicles, review or change their coverage, report a claim, track account payments and instantly renew vehicle registration with the state Department of Motor Vehicles online. In May 2007, the firm agreed to be acquired by American International Group, Inc. (AIG) for $690 million. Currently, AIG owns 62% of 21st Century Insurance Group.

The firm offers its employees a company-funded pension plan, a 401(k) with 75% company match and discounted auto insurance.